Frequently Asked Storage Questions:
Call or text us! Our support center is open Monday - Saturday from 9 to 6
How long do I have to stay?
We offer month-to-month leases, meaning no long-term contracts.
How do I talk to someone about storage?
We're available for phone support, six days a week (Monday - Saturday) from 8:30 to 5:30 pm. (You can also text or chat us online!)
Can I store my RV or camper?
We have RV and camper storage at the 6187 Lake Ave, Elyria, OH. That location has 24/7 access, if you need to pick up or come back late after a camping trip. To reserve a space - just call the office. Spots are first come first serve and do fill up fast at the end of the season, so call ahead to make sure we have availability. We do offer pull-through spots for larger rigs as well.
How do I get access?
The location at 6187 Lake Ave, Elyria, OH offers 24/7 access with your keypad passcode.
How do I keep my things secure?
Tenant insurance is offered at all locations for peace of mind. Make sure your unit is "latched and locked" before you leave. Get into the habit of checking before you turn on the car (its surprisingly easy to forget!).
What if I need to switch units?
We have a hassle-free transfer process if you find out you need more or less storage. Generally, if you are using professional movers, they are able to play "Tetris" and you'll end up using less space than expected.
How do I use the circle or cylinder locks?
Here's a video we made to help! They can be a little tricky, but are extra secure to make up for any trouble.